Some things about this industry so amaze me. Take for example the client who is hoping to get the best house for the least amount of money. So they hire a builder, any builder, who is willing to build for less. It’s a logic that even the clients don’t believe. These clients are driving expensive cars, not cheap cars. They spend more money to send their children to school. They have all of their lives invested sensibly but in quality. So why is it when it comes to one of the most important investments that they are every going to make, that they suddenly want to go cheap? Suddenly quality doesn’t matter. And that amazes me.
Lowest Bid Could Cost More
As I’ve posted before, I’m not a big fan of the bid process when it comes to complex residential builds. There’s just too much room for things to get overlooked in the bid. And it’s pretty much always the case that if a construction bid comes in low, that a lot of things are being overlooked. Left out, intentionally or not, there will be a day of reckoning. The rewards to the client for hiring quality are immediate and lasting. Quality building companies bring not only construction expertise to the table. But accounting know how. Problem solving abilities. A work hard ethic. And essential creativity. Not to mention that quality building companies are, for the most part, comprised of intelligent people with more than an average level of integrity. One need only check the builders’ references to separate quality builders from used car salesmen. In a “zen” sense, the house is ultimately a direct reflection of not only the architect and owner, but the builder as well. And chances are that if you blend all the above ingredients together, that the price of the construction is going to be what it should be, and both the owner and the builder will continue to have a strong relationship long after the last nail is driven home.
Quality Is An Investment
My belief is that in construction, as in other aspects of life, quality costs more. A quality builder is going to cost more than someone who is desperate for a job and will do anything to get it. Low bids go hand in hand with insufficient allowances for finishes and features. And with hidden costs and fine print. Quality costs, but quality is an investment. And we are used to hearing this, saying this, living this in life. But why is it when it comes to home building, we’re willing to forget about quality and be suckered in by the cheapest bid from fly by night contracting incorporated? It just doesn’t make sense. But I see it happen again and again. The construction industry may have a bad reputation, but it doesn’t help that clients sometimes encourage poor behavior by buying into it.
